If a notary is unsure about a request, what should they do?

When a notary encounters uncertainty regarding a request, consulting the notary handbook or seeking legal advice is the most appropriate course of action. This approach ensures that the notary adheres to state laws and regulations governing notarial acts, thereby reducing the risk of committing errors that could lead to legal consequences or undermine the integrity of the notarization process.

The notary handbook serves as a comprehensive resource that outlines the duties, responsibilities, and legal framework governing notarial actions. By referencing this material, the notary can clarify any doubts and gain a deeper understanding of the situation at hand, allowing for informed decision-making.

Seeking legal advice is also a prudent step, especially in complex situations where the handbook may not provide clear guidance. Legal professionals can offer specialized insights that help the notary navigate intricate scenarios with confidence.

In contrast, rejecting the request outright without any consultation may overlook opportunities to fulfill the duties of a notary properly. Asking the signer for guidance does not offer authoritative clarification and is not a substitute for following established protocols. Proceeding with the request regardless of uncertainty compromises the notary’s role to act in accordance with the law and may lead to serious repercussions.